{"id":364,"date":"2017-09-05T17:22:29","date_gmt":"2017-09-05T14:22:29","guid":{"rendered":"http:\/\/209.42.192.140\/~onparnas\/luminatacuore\/?page_id=364\/"},"modified":"2017-10-31T17:55:07","modified_gmt":"2017-10-31T14:55:07","slug":"shipping","status":"publish","type":"page","link":"https:\/\/luminatacuore.gr\/en\/shipping\/","title":{"rendered":"Shipping"},"content":{"rendered":"

SHIPPING<\/strong><\/p>\n

When will my order be shipped?<\/strong><\/p>\n

All orders are shipped the next business day from the date of make.
\nOnce your order is been shipped you will receive a confirmation
\ne-mail. Handling, shipping and delivery orders are not made on
\nweekends or public holidays. If the product is not in stock and must
\nbe constructed will take 10-15 days extra time.<\/p>\n

In which transfer company will my order be shipped?<\/p>\n

Shipment of orders in Greece and abroad are made by the transport
\ncompany Geniki Taxydromiki.<\/p>\n

Delivery Times<\/strong><\/p>\n

Delivery time varies depending on the destination country and customs
\nclearance procedures of each country.
\nDELIVERY IN WORKING DAYS
\nGREECE 1-3
\nEUROPE 5-4
\nAUSTRALIA, NORTH AMERICA 6-8
\nOther destinations 7-10
\nRUSSIA 25-30
\nShipping costs<\/p>\n

Shipping cost varies depending on the destination country and type of
\ndispatch. Products with larger volume have different shipping costs
\ndue to their increased weight and size.<\/p>\n

Will I be charged customs fees on imports of my order?<\/p>\n

Customs duties or other import costs charged to non-EU countries, once
\nthe package reaches the destination country and must be paid by you.
\nUnfortunately, the company LUMINATA CUORE has no control over these
\ncharges and we cannot give you a clear picture of whether you will be
\ncharged or how much, as the political customs vary greatly from
\ncountry to country. You can contact the customs office in your
\ncountry, before you place your order.<\/p>\n

Can I give a different delivery address?<\/p>\n

Of course you can specify a different delivery address if your order
\nis for a gift.<\/p>\n

What if I am absent during the delivery?<\/p>\n

Before the day of delivery, the shipping company will contact you to
\nconfirm your attendance to the address you request to be delivered.
\nIf, however, you are absent at the time of delivery, the distributor
\nwill leave a note to contact the company to arrange to get back to a
\ntime that suits you best .<\/p>\n

How will I know that my order has been shipped?<\/p>\n

Once your order is shipped, you will receive an e-mail with a unique
\ntracking number of your package so you will be able to see where your
\norder is at any time until delivery.<\/p>\n

What if I do if I do not receive my package?<\/p>\n

If after a reasonable time you have not received your package, please
\ncontact the shipping company. If you continue to have trouble, you can
\ncontact us or phone us at: +30 6972864728.
\nRETURN POLICY
\nReturns Terms and Conditions<\/p>\n

Returns are accepted within 10 days from the date of receipt, with the
\nreturn to UN1QUE address.
\nThe product or products should be in the state in which you received
\nthem, have not been used, worn, soiled or in any other situation
\nbeyond their initial.
\nIn case of return of the product to the address of the company
\nLUMINATA CUORE it is necessary to inform us by e-mail for the return.
\nReturned products can be changed to another type, size or color, or
\nget a refund.
\nThe returned goods are your responsibility until they reach us. Make
\nsure it is properly packaged and not get damaged during transportation.
\nThe return address is:\u00a0 SAMIOTI PANAGIOTA ,IROON KALOGREZAS 78 14235,
\nAthens, Greece. Tel. +30 6972864728.<\/p>\n

How do I return the product to the address of UN1QUE Company?<\/p>\n

In case you want to return a product, please contact initially with
\nthe company quoting your order number, the product you wish to return
\nand the reason of the return. Place your product in their original
\npackaging to protect in transit and return the package to the carrier
\nof your choice and at your expense to: IROON KALOGREZAS 78 N.IONIA
\n14235, SAMIOTI PANAGIOTA.6972846728. We recommend that you send the
\nparcel by registered post or courier, to avoid the risk of theft,
\ndamage or loss of your package. The products to be returned are your
\nresponsibility until they reach us, so please make sure it is properly
\npackaged and sent to the correct address.<\/p>\n

How will I get my refund?<\/p>\n

Once we receive your return, we will start the procedures for
\nreturning its value. The way of the return depends on the method of
\npayment you choose. Thus, the amount will be refunded either by
\ncanceling the charge to your credit card or by refunding via Paypal,
\nor by depositing the amount within seven ( 7) working days in your
\nbank account you indicated if you paid by cash on delivery .<\/p>\n

How much will I be refunded?<\/p>\n

We will refund the amount equivalent to the value of the products. You
\nwill not be refunded the original shipping cost of the order.<\/p>\n","protected":false},"excerpt":{"rendered":"

SHIPPING When will my order be shipped? All orders are shipped the next business day from the date of make. Once your order is been shipped you will receive a confirmation e-mail. Handling, shipping and delivery orders are not made on weekends or public holidays. If the product is not in stock and must be […]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/luminatacuore.gr\/en\/wp-json\/wp\/v2\/pages\/364"}],"collection":[{"href":"https:\/\/luminatacuore.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luminatacuore.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/luminatacuore.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/luminatacuore.gr\/en\/wp-json\/wp\/v2\/comments?post=364"}],"version-history":[{"count":2,"href":"https:\/\/luminatacuore.gr\/en\/wp-json\/wp\/v2\/pages\/364\/revisions"}],"predecessor-version":[{"id":798,"href":"https:\/\/luminatacuore.gr\/en\/wp-json\/wp\/v2\/pages\/364\/revisions\/798"}],"wp:attachment":[{"href":"https:\/\/luminatacuore.gr\/en\/wp-json\/wp\/v2\/media?parent=364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}